Company profile
Shenzhen SCXK Electronic Co.,Ltd established in 2009 and has the standard new factory, about 100 employees. We have outstanding R&D department and after-sell service workers, and separately design ability. Our product mainly included led indoor full color display, led outdoor full color display,led indoor full color display, led wireless car usd screen, poster screen,transparent screen etc.It can be used on the shopping mall, bank, bus station, train station, center of downtown, airport,school,factory,bus,taxi and so on. We adapt many methods and very good after-sell service to sell our product all over the world. Whenever and wherever we are, we always take the principle that is: professional makes good quality,good price product market to price product market to provide perfect product and service for our customers.
Certificate
Eachinled has a perfect service system, including pre-sale service, in-sale service and after-sale service. To provide high quality service for our customers, we train every salesman with necessary product maintenance knowledge and organized a Technology Supporting Department with a group of excellent and professional engineers. Any problem you can contact us at any time you like.
Pre-sale service:
1. Reply enquiries in 24 hours.
2. Market research and forecast for customer.
3. Provide unique and professional solutions based on customer's requirement.
4. Data sheet and samples offer.
5. Other services, such as special packing design, factory visiting and so on.
In-sale service:
1. Tracking report in producing.
2. Quality test report for every order.
3. Photos and videos as per customer's requirement.
4. Free spare parts.
After-sale service:
1. Lifetime free maintenance and upgrade.
2. Complaint respond period not exceed 24 hours; maintenance guidance and problem solution supplied in 48 hours.
3. Customer satisfaction tracking report.
4. Free technician training.
5. Full set of documents free of charge, which including installation guidance, software operation manual, easy maintenance manual and control system software CD and so on.
6. Special service for big project, such as stadium, exhibitions, squares and so on.
FAQ
Q1: What's the warranty of your LED Display Screen ?
A1: We have a 3-year warranty for our led display screen, and 100,000 hours life span of the led lamps.
Q2: What about your Pre-sale service and After-sale service?
A2: For Pre-sale service: We have a professional sales team and professional technical team who are willing to answer your question 24 hours on line. We can offer a set of solution for your project!
For After-sale service: We can instruct you how to use, adjust the screens, and common maintenance with spare parts.
Also, we can send engineers to your country if you need.
Q3: What’s your payment term? How long it takes to delivery?
A3: We accept T/T and L/C, For both T/T and L/C, At least 30% deposit in advance, and the rest 70% before delivery.
Production time would be about 15-25 days according to your order quantity.
Q4: What's the control system?
A4: For synchronous control system: We use Nova, Linsn or Colorlight control system.
For asynchronous control system: We use Onbon or Xixun control system.
Q5: How can you ensure the led display product quality?
A5: We have nearly 10-year experience in producing Led Display with good reputation in this industry.
We would do 24 hours ageing to promise 100% non-dead chips before shipment.
